FAQ

FAQ

These are the Frequently Asked Questions, if you have any other question, email us at hello@fashom.com.

Starting September 1st 2022, we will be sending a mystery styled box to you once we receive your styling request. Cost for the box $95 for 5 pieces. There are no returns! The box is final sale. No additional styling fee. You can request as many boxes as you want. No shipping cost to you. You will NOT receive a preview, but your stylist will put together 5 pieces based on your profile and request. Latest trends are also included. .

You will be charged a $20 styling fee; however, this fee is applied as a credit to your purchase.

No, you request when you want to get styled by submitting a new request on your “My Style” page.

Once you’ve sent us a request, your pieces will ship within 5-7 business days.

For our FASHOM sale boxes we do not offer returns and exchanges.

Yes! Our goal is—and has always been—to style every body! Let your stylist know your size, and they will find options that fit your style as well as size requirements. We carry XS to 3X.

You can edit your size and style preferences at any time in your profile settings.

Your credit card will be charged for $95 (minus any styling fee paid) once your FASHOM box is shipped. At the time of checkout please mark all pieces as “RETURN” in order to not get charged again.

Yes! For every box sold, we donate $1 to Second Chance Rescue NYC. This is a new initiative for us, and as a 100% cruelty-free startup, we can’t think of a better way to give back.

For each friend that makes a purchase on Fashom, you receive $10 and they’ll receive $10 too.

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